



Toolie® Merchant is an expert Agile Practitioner and mentor. She's been leading scrum teams for over 13 years at companies in the Seattle, Washington area including Microsoft, Amazon, Boeing, JP Morgan Chase, Starbucks (corporate), Disney, Expeditors, Providence Health, Alaska Airlines, and more. Her enthusiasm and commitment to Agile practices are appreciated by stakeholders, managers, software developers, and other colleagues around the world.
Toolie has the following certifications:
- SCRUMstudy Certified Trainer
- Certified Scrum Product Owner
- Certified Scrum Master
- SCRUMstudy Agile Master Certified
Toolie is a sklled presenter and teacher. She has made over 350 technical presentations in person to audiences in 24 countries on 5 continents, and conducted over 150 live webinars presented remotely. Toolie is a published author, speaker, and educator.
Toolie is a 24-year Professional Member of the National Speakers Association, Past President of NSA Northwest (Seattle), and Past Chairperson for the NSA Technology Lab. She has a Masters degree from California State University Fullerton, and Bachelors degree in Education from Wheaton College, Wheaton, IL.